Notice: This Releasenote only applies to Italian companies !
In Profit it is possible to void (cancel, delete) an Invoice after it was created. This option is used by the Heart-Profit Users for situations were errors are detected in the invoice, after it was being printed. For example, VAT was being calculated were it should not be calculated because of Intrastat rules, but which rules could not be applied correctly since no VAT number of the Debtor was entered in the system.
By default, this is also possible after the Invoice was sent to the customer. Simply because it's not us who notices the mistake, but it's the customer who receives an invoice and let you know that this invoice is incorrect.
Of course we could say to such a customer 'sorry for our mistake, you will receive a creditnote, and a new (correct) invoice', but, this means that your customer has to enter three invoices in his system. Or at least you will have three invoices were one would be enough.
A common way to correct this, is that you and your customer agree upon to simply disregard this invoice. You would be able to cancel / delete the invoice, adjust the VAT number, and recreate the invoice (of course only possible when the Period has not yet been closed and no taxreports have been filed).
Such a voided Invoice gets a specific status in Profit, so everyone can see the invoice was being voided (and of course, you will need to have proove of your customer that he disregarded this invoice, and it not about to get a tax deduct on two invoices).
Italian law states that once an Invoice has been sent to the customer, it is not allowed to void/cancel/delete this invoice. We should make a formal creditnote to credit the incorrect invoice, and sent a new (correct) invoice.
Therefore, when the active company is an Italian company, invoices need to be registered as being sent to the customer once they are being sent.
An invoice can be marked as being sent from Retreive Invoices by Invoicenumber (Main Menu-3-3-1-1) of from Retreive Invoices by Debtor and Invoicenumber (Main Menu-3-3-1-2) using key
Shift +
F9___.
Retreiving Invoices will display which Invoiced were marked as being sent, and which are not.
Once the Invoice has been marked as being sent, this process can not be reversed. When an Invoice is marked as being sent, it cannot be deleted anymore.
| Funktie | Omschrijving | Dtm.Vl.Wyz | Dtm.L.Wyz |
| LOUFRA | Raadplegen Uitg. Fakturen | 22-01-2014 | 29-01-2014 |
| LOUFRDRA | Raadplegen Uitg. Fakturen Debiteur | 17-06-2013 | 29-01-2014 |
| LOUFVW | Verwijderen Uitgaande Faktuur | 30-05-2013 | 29-01-2014 |
| LOUFWYVS | Omschrijving (nog) niet bekend | - - | 29-01-2014 |
